Thank you for visiting and shopping at Steelcraft. Below are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing high order volumes, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Orders placed before the 6th of December 2019 will be shipped before the 13th of December 2019.
Orders placed on or after the 6th of December 2019 will only be shipped from the 6th of January 2020.
Shipping Rates & Delivery Estimates
Shipping weight charges for your order will be calculated and displayed at checkout.
STANDARD SHIPPING 3-9 DAYS
- Shipping R100
Free shipping: R 500 and up
Delivery delays can occasionally occur. A volumetric weight factor applies per product.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order was shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Steelcraft is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of South Africa directly from the website, but please contact us directly at firstname.lastname@example.org
should you require an estimate for international shipping.